Front Of The House Host / Hostess

1. Customer Service and Table Management Maintain an up-to-date knowledge of all menu items, including daily specials and promotions.Take accurate food and beverage orders, attend to guests' requests, and ensure prompt, efficient service.Uphold a high standard of table service, using established techniques and always maintaining a courteous demeanor.2. Environment and Equipment Maintenance Ensure the outlet is kept clean, tidy, and visually appealing at all times.Maintain cleanliness of tables, crockery, cutlery, and restaurant equipment.Ensure all food, beverages, and non-consumables are accounted for and accurately charged.3. Health & Safety and Brand Standards Follow all health and safety regulations in service areas, alerting management to any hazards.Adhere to grooming standards and policies that reflect our brand's quality and reputation.Maintain familiarity with all company standards, operational guidelines, and brand principles.4. Team Collaboration Foster positive relationships between front-of-house and kitchen staff, supporting a smooth flow of operations.Build strong working relationships with colleagues and managers to ensure an enjoyable workplace environment.