Front of House | Rosebowl Bakery & Cafe | Manawatu-Wanganuiposted on 21 Jun 23
Your role is to keep an eye on all parts of the store and work as part of the team to achieve the goals and jobs set each day. Sometimes you will work alone at your station; otherwise, you may have helping hands in a team environment. We expect you to bring 100% to your work and help out wherever needed.
Remember, customers come first; they are our main priority. They should be greeted promptly, and service should be prompt and friendly at all times.
All the tasks noted below should be done at a high standard, with care taken to not skip or miss steps resulting in lower standards of products and cleanliness.
Your Main Focus is Customer Service, which is a huge job and very important: Customer Service
• Greeting customers as they walk in the door
• Serving customers
• Taking orders from customers
• Giving advice to customers about products
• Helping customers find things
• Dealing with customer issues or complaints
• Keeping the counter area clean, tidy, and organisedTable Service
• Delivering meals to the customers' table
• Delivering coffees to the customers' tableDishes and Tables – When Assigned to Do This Task
• Clearing tables and wiping the tables and chairs
• Sorting dishes and organising them on the trolley
• Rinsing dishes and loading the dishwasher
• Drying dishes and putting them awayCleaning
• Cleaning your area each day
• Cleaning up dishes from your area
• Cleaning tasks within the business premises, e.g., cleaning benches, floors, walls, etc.
• Doing the cleaning tasks set down each day as part of the closing of the store
• Cleaning toilets
• Sweeping
• Mopping
• Tidying up the store area and refiling stockAny issues or problems, please report them to Selena or the Shift Manager. Please email your CV to ******
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