We're a favorite spot for travelers seeking a friendly, community-focused environment.
Known for providing excellent service and creating memorable experiences, we're looking for a receptionist who shares our passion for hospitality and travel.
Role Overview:As a Receptionist, you'll be the first point of contact for our guests, responsible for providing outstanding customer service, managing check-ins and check-outs, and assisting with daily operations to ensure a seamless guest experience.
Key Responsibilities:
Greet and assist guests with check-in and check-out processes
Handle bookings, cancellations, and payments
Provide local information and recommendations to enhance the guest experience
Respond to guest inquiries via phone, email, and in person
Help maintain a clean and organized front desk and communal areas
Assist with administrative tasks and help manage hostel activities
Ideal Candidate:
Passionate about travel and hospitality
Friendly, approachable, and highly organized
Excellent communication skills with a focus on customer service
Strong problem-solving skills and ability to work in a fast-paced environment
Experience with booking software is a plus
Ability to work flexible hours, including weekends and holidays
What We Offer:
A friendly, international work environment
Opportunity to meet people from around the world
Training and growth opportunities within the hostel
Job Types: Full-time, Permanent
Schedule:
Afternoon shift
Day shift
Evening shift
Monday to Friday
Morning shift
Night shift
Public holidays
Shift work
Weekend availability
Minimum Experience Required:
Reception: 1 year (Required)
Application Question:
Do you have experience working on a Booking system - Eg: Opera or Little Hotelier?
Application Deadline: 07/11/2024
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