Front Desk/Express Agent - Voco Auckland

Details of the offer

Step into the Spotlight at voco Auckland!

Are you passionate about creating unforgettable experiences for guests? Join us as an Express Agent at voco Auckland, where you'll be the welcoming face that sets the stage for an extraordinary stay. As part of the Pro-invest Group, you'll thrive in a vibrant dual-brand environment, effortlessly blending the relaxed elegance of voco with the efficient charm of Holiday Inn Express.

About Us: At Pro-invest Group, we are more than just a global asset management firm; we are pioneers in hotel development. With a commitment to our core values—Trust, Transparency, Integrity, and Commitment—we partner with some of the world's most recognized hotel brands. Here, your contributions matter, and your growth is our priority.

Your Role: As an Express Agent, you'll be the heart of our front office team, ensuring that every guest feels at home from the moment they arrive. You'll manage transactions, offer local insights, and create a seamless experience that makes every guest's journey memorable. Your ability to upsell and cross-sell will help maximize our revenue, all while fostering a warm and inviting atmosphere.

Who You Are:

A hospitality enthusiast with a genuine desire to make others feel welcome.

A strong communicator, both in conversation and in writing, who brings passion to every interaction.

Detail-oriented, with a knack for handling multiple tasks in a dynamic environment.

Previous experience in hotel reception or night audit is a plus, giving you a competitive edge.

What We Offer:

A competitive salary and a range of benefits that support your well-being.

Comprehensive brand training in your first three months to help you shine.

A collaborative culture that values your unique contributions and fosters your growth.

Ready to Create Magic?
If you're excited about being the first point of contact for our guests and embodying our values, we want to hear from you! Submit your resume and a cover letter by [Insert Deadline] and embark on a rewarding journey with voco Auckland.

Pro-invest Group is dedicated to diversity and inclusion. Let's create extraordinary moments together!

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Nominal Salary: To be agreed

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