About Us: The Forest Lodge Hotel is a charming establishment nestled in the heart of West Otago, known for its warm hospitality and great food.
We are committed to providing our guests with a memorable experience, whether they are visiting for work, special event or one of our amazing locals.
Job Description: We are seeking a dynamic and experienced Manager to lead our team at the Forest Lodge Hotel.
The ideal candidate will be passionate about hospitality, dedicated to providing exceptional customer service and adept at managing all aspects of the hotel operation.
Key Responsibilities: Over seeing the day to day operations of the Forest Lodge Hotel.Managing gaming machines and TAB facilities, ensuring compliance with regulations and maximising revenue.Managing the hotels bistro, including working closely with the Bistro Cook, staff supervision and ensuring a high standard of food quality and service.Managing accommodation services, including reservations, house keeping and guest service.Developing and implementing strategies to maximise revenue and profitability across all areas of the hotel.Building positive relationships with guests, suppliers and the local community.Ensuring compliance with health and safety and licensing regulations.Requirements: Proven experience in hotel management or similar role, with knowledge of gaming machines, TAB operation and public bar preferred.Excellent leadership and communication skills.Strong organisational and problem solving abilities.A passion for delivering exceptional customer service.Flexibility to work evenings, weekends, and public holidays.Benefits: Receive a competitive remuneration which includes a 3 bedroom manager residents, free power and Wi-Fi.Excellent kiwi saver and super scheme with the employer contribution.On the job training by an experienced management team.The opportunity of promotion within the Mataura Licensing Trust.Staff discount within the organisation.