Food & Beverage Manager - Full Time - Waitomo Food & Beverage Manager
Are you ready to join NZ's iconic and world-renowned Waitomo Glowworm Caves and help create unforgettable holiday experiences for our customers? As one of NZ's original tourist destinations, we are looking for a passionate and driven individual to take on the role of Food & Beverage Manager.
Role Overview:
As the Food & Beverage Manager, you will oversee the daily operations of the Food & Beverage department at the Waitomo Glowworm Caves. Your goal will be to ensure the delivery of high-quality food and beverages, along with exceptional customer service. This role requires enthusiasm, drive, self-motivation, and proven hospitality experience.
Key Responsibilities:
Lead, train, and mentor the Food & Beverage team.
Ensure the delivery of high-quality food and beverages, exceptional customer service, business growth, and profitability.
Manage rosters, daily briefings, inductions, recruitment, and performance reviews.
Write and implement Standard Operating Procedures (SOPs).
Maintain accurate menus and pricing.
Handle ordering and stock takes according to company policies and procedures.
Key Requirements:
Minimum of 2 years' experience in a hospitality management role.
A current General Manager's Certificate or the ability to obtain one.
Demonstrable customer service skills.
Strong attention to detail.
Proven ability to work under pressure.
Flexibility to work weekends and varied hours.
Why Join Us?
Competitive wages and amazing company benefits.
Work in one of New Zealand's most unique and beautiful locations.
Be part of NZ's premium tourism company, operating iconic Kiwi brands like Kiwi Experience, Waitomo Glowworm Caves, Waitomo Homestead, and The Legendary Black Water Rafting.
Part of thl , the world's largest campervan operator with operations in NZ, AUS, US, and the UK.
Our team lives and breathes travel and adventure. Interested in caving and abseiling? We'll provide the gear. Want to go on a road trip with friends and family? We'll hand you the keys.
Working for the Waitomo Glowworm Caves opens a world of fun experiences, and you'll probably have to rewrite your bucket list. Our diverse crew will make you feel welcome from day one.
Apply now!
Ready to take on this exciting challenge and make a difference? We'd love to hear from you. Apply today and become part of the Waitomo Glowworm Caves whanau!
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