Add expected salary to your profile for insightsTe Puia is situated within the historic Te Whakarewarewa Geothermal Valley, spanning 70 hectares in Rotorua. Home to the iconic Pohutu geyser, bubbling mud pools, hot springs, and silica formations, Te Puia is full of natural wonders. Manuhiri (visitors) can also explore the native Kiwi bird and the prestigious national schools of wood carving, weaving and stone and bone carving. For over 100 years, we have been sharing these taonga (treasures) with manuhiri, continuing this legacy with pride today.As an industry tuakana and an iwi-owned business governed by the NZ Maori Arts and Crafts Vesting Act 2020, Te Puia | NZMACI stands as a leader in uplifting Maori culture. Through generations, we have continued to uphold our core values of manaakitanga and kaitiakitanga, ensuring that manuhiri experience the richness of our culture in an evolving tourism landscape.Mo te tunga | About the role:As a Food & Beverage Duty Manager at Te Puia, you will take a hands-on leadership role in ensuring the seamless delivery of exceptional food and beverage experiences. Reporting to the Food & Beverage Manager, you'll collaborate with a dedicated team to maintain operational excellence while showcasing the best of Te Puia's hospitality and culture.Working across our unique venues – from the Pataka Kai Restaurant to our Hia Kai Café & Bar and stunning function spaces overlooking the Pohutu geyser – no two days are the same. Whether managing dining services, overseeing client events, or leading operations during shifts, you'll ensure our manuhiri leave with lasting memories of world-class service infused with the spirit of Maori culture.As part of a diverse and dynamic team, you will also support staff development, mentor team members, and champion Te Puia's values of innovation, excellence, and kaitiakitanga. This is a role for an experienced Duty Manager who thrives in a fast-paced environment and is passionate about creating unforgettable experiences for manuhiri.Minimum Requirements:A current Licence Controller Qualification (LCQ) and Manager's Certificate, or the ability to obtain theseA passion for food and beverage and the ability to empower and lead a team to deliver service excellenceProven experience in leadership and operational management within the food and beverage industryStrong organisational and communication skillsThe ability to perform confidently under pressure and adapt to dynamic business needsFlexibility to work shifts, including evenings, weekends, and public holidaysKnowledge of, and networks in, local and national trade and FIT marketsA genuine respect for Maori culture and values, with a commitment to learning te reo Maori and understanding tikangaNou te rourou | What's in it for you:Continuous training and developmentComprehensive medical and life insurance coverEnjoy complimentary duty mealsAccess to wellbeing initiatives, including an Employee Assistance Programme (EAP) and Wellbeing AllowanceAdditional benefits and rewards applyMepehea te tuku tono | How to apply:If you're excited about joining our team, apply online today with a covering letter explaining why you're the perfect fit, along with an up-to-date CV. Please only apply if you have the legal right to work in New Zealand. Preferred applicants will undergo pre-employment checks, including Ministry of Justice and drug testing.For more information about Te Puia, visit www.tepuia.com. Positions may remain open until suitable candidates are found.Join us at Te Puia and be a part of the legacy!
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