Food & Beverage Attendant

Job Description Our Ambassador will: Be accountable on a shift basis for the operations of the outlet through effective people management. This role is 'hands on', working as part of a team to provide efficient 5 star service. Perform basic day-to-day food and beverage service. Opening and Closing of restaurant or outlet. Packing in and out of the events. Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests. Ensure that dockets are written clearly and correctly, so the cashier and kitchen can fulfill their duties effectively. Ensuring to use the POS (Point of Sale) system correctly. Deliver orders promptly from the production area. (Kitchen and Bar area) Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced when delivered to the table. Providing the highest standard service to the guest. Keep tables and service areas clean and tidy as per procedure manual. Take responsibility for your designated section and station. Maintaining side stations are clean and organized daily. Maintain a working knowledge of beverages offered and how to prepare and serve them. Maintain hygienic food service techniques during service Qualifications At least 1 year experience in a luxury 5 star hotel Previous experience in Fine dining breakfast and dinner service Previous experience in luxury banqueting service Previous experience in Barista and Café style service Knowledge on gastronomy and beverages  Use of Micros is a bonus Strong presentation and organisation skills Ability to work in the fast paced environment and be proactive Previous hotel or administration experience Positive bubbly personality Additional Information Learn your Way  - Access to our Accor Academy so you can Earn while you Learn! Work Your Way  - Flexibility to ensure a work life balance! Benefits Your Way  - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide Complimentary meals on shift Accor's Parental Leave Scheme Access to our Employee Assistance Program