Job Description - Food and Beverage Supervisor (HOT0B5NO)Work LocationsHilton Queenstown Hotel Kawarau Village 79 Peninsula Rd Queenstown 9300Working for HiltonLocated on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown.What will I be doing?In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities. You will ensure brand service standards are met to the highest quality to ensure our guest's experience meets their expectations of the Hilton Brand. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.Specifically you will perform the following tasks to the highest standards:Lead and support daily Food and Beverage operationLead and motivate the team, ensuring that brand standards are met and guest expectations are exceededTrain and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activitiesProvide a-la-carte and/or buffet style service in line with the Hilton Brand Service StandardsUnderstand menu content, any menu changes, and promotional activitiesWhat are we looking for?To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Experience in a Food and Beverage Supervisory role, preferable within a 5 star hotel environmentExperience leading and motivating team membersCommitment to delivering a luxury dining experienceDemonstrated ability to resolve problems and conflict, and work efficiently under pressureStrong interpersonal skillsWell-presented, organised and calm personalityKnowledge of food & wine pairing an advantageA degree or diploma in Hospitality, Hotel Management an advantageThrive at HiltonThrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best.
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