About our hotel The James Cook Hotel Grand Chancellor is one of Wellington's most well-known Hotels. We are part of the Grand Hotels International group with hotels located throughout New Zealand, Australia, Malaysia and Singapore. Grand Hotels International is known for quality accommodation, exceptional service, convenient locations and outstanding conference and meeting facilities. James Cook Hotel Grand Chancellor is home to Whitby's Restaurant and Bar which is well known for its superb a la carte and buffet menu. We also operate a smaller more intimate restaurant, Sojourn Café and Bar, a 24 hour room service menu available for guests staying in one of our 269 guest rooms, and the Harbour Lounge on our 26th floor. We are looking for experienced hospitality professionals to join our highly successful Food & Beverage team in Whitby's Restaurant, Sojourn Café & Bar, Room Service, and the Harbour Lounge. The successful candidate will have the ability to work in all of these Food & Beverage outlets. The successful candidate will have the ability to work in all of these Food & Beverage outlets. The part time position will provide approximately 20 – 25 hours per week, with starting times predominantly 6.30am, 7.00am, 4.00pm, 5.00pm and 6.00pm. Candidates must be available for a 7 day rotating roster, including weekends. The ideal candidate for this role will: Be passionate about Food & BeverageProvide exceptional customer service and has a friendly & outgoing personalityIs self-motivated, self-starter and able to thrive in a busy environmentEnthusiastic to learn barista, bartending, buffet, room service and a la carte serviceHave the ability to work independently and as part of a teamWilling to learn, takes initiative and possess problem solving techniquesGood at up selling and have cash handing skillsA positive can-do attitude is essentialThe ability to multi-task and adapt to a busy environmentThe desire to always put the customers' needs above all elsePrevious Food & Beverage experience would be advantageous, however full training will be providedThe position will include, but is not limited to: Be familiar with food and beverage menus, products and current and upcoming promotions and pricesUpsell by offering additional items such as bread, fries, salads, liqueurs, and wines when appropriateEnsuring accurate and hotel cash handling procedures are followedEnsuring tables are set correctly and buffet stations are adequately stockedAnticipating guests needs and action accordinglyWhat we offer our employees Accommodation discounts at Grand Chancellor hotels in New Zealand and AustraliaFood & Beverage discounts at our Wellington propertyReward and recognition programs, including Chancellor Anniversary Nights and our Star Card incentive programmeFree duty meals in the staff caféUniform provided and launderedSocial club If you are passionate about being in the Hospitality Industry and want to work for one of Wellington's most well-known hotels, apply online now!