Fleet Management (Manufacturing, Transport & Logistics)
Full time
About Us
North Island Forklifts is a locally owned and operated specialist forklift and materials handling company with our workshop based in Mt Maunganui. We are proud of our reputation and long-standing history in the forklift and materials handling industries. We supply and service forklifts and other heavy equipment throughout the North Island and pride ourselves on being customer and solution focused, based on our core company values of being resourceful, trustworthy and fair.
The Opportunity
We have an exciting opportunity for a Fleet Coordinator to keep our business operating at full capacity. The role is integral to the smooth running of our business and involves fleet management and maintenance responsibilities, plus customer facing duties for the sale of new and second hand machines, and the hire of both short and long term rental machines within our forklift fleet.
Come and join the most progressive forklift company in the Bay of Plenty and enjoy a supportive and friendly culture. This opportunity would be particularly attractive to anyone from outside the region wanting to relocate to the sunny Bay of Plenty to enjoy great career prospects and a lifestyle second to none.
If you have the following in your toolbox, then we would love to hear from you:
Energetic personality with the ability to interact with people in a positive and courteous manner.
Strong written and verbal communication skills.
Excellent time management skills with attention to detail, and the ability to follow through.
Ability to receive and communicate clear instructions.
Be able to work within a team.
Have the ability to prioritise and deliver tasks in a timely manner.
Be well presented in both appearance and attitude.
Good knowledge of computer systems including Microsoft Office products. Experience with Orion fleet management software is preferred but not essential.
Previous materials handling industry sales experience preferred but not essential.
Mechanical experience preferred but not essential providing you have a practical hands-on approach to equipment maintenance.
A clean full Class 1 NZ driver's licence. A forklift "F" endorsement preferred but not essential.
Most importantly, the ability to provide good old-fashioned 'Service' and a 'Can Do Attitude' to support our management team and many loyal customers.
Job Responsibilities:
Greet visitors and customers professionally, to determine the purpose of their visit and to assist with their enquiries regarding the sale or hire of new and our available secondhand forklift fleet.
Answer phone calls, general emails and in-person enquiries from customers about our services and business offering.
Ensuring machines are prepared, checked and presented correctly pre-hire, and are checked, cleaned and repaired post-hire to ensure compliance with legal and Health and Safety requirements.
Managing day to day paperwork and reporting.
Sending service reminders and following up with customers by phone and email to ensure hire machines are serviced in a timely manner.
Regular contact and follow up with Customers to ensure their needs are being met on an ongoing basis.
Supporting our management, service and workshop teams as required.
Job Benefits:
A competitive remuneration package
An opportunity to work for a well-established, reputable company
Significant in-house training and career enhancement opportunities
Well-equipped, modern facilities
Interesting and varied work
A supportive team environment
A Senior Management team that understands the needs of their employees
Great outdoors lifestyle in the Bay of Plenty which is second to none
Applicants for this position must have NZ residency and have a good understanding of written and spoken English language.
North Island Forklifts is shifting up a gear and driving towards a strong future as a total solutions provider to our highly valued customers. So, what are you waiting for? APPLY NOW and feel "Empowered to Succeed".
North Island Forklifts aims to employ the best person for this role and if you need additional support or training to take on this role, we will look at ways to accommodate you in our workplace.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Fleet Coordinator?
Which of the following Microsoft Office products are you experienced with?
Do you have data entry experience?
How many years' experience do you have as an office administrator?
Do you have customer service experience?
How would you rate your English language skills?
Do you have a current New Zealand driver's licence?
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