Simple isn't easy. We should know.Across 20+ years of delivering financial planning and analytics products that are simple to use, we've overcome numerous complex challenges. Along the way we've had plenty of failures, but from each one we try to learn and push forward with an alternative approach.This is how we've stayed at the leading edge, creating products that are changing the way the world works.Our teams are empowered to solve customer problems in the way they think is best. We trust them to make good decisions about what problems to solve and how to solve them, and we give them the space to excel.Our FP&A applications, like our other products, are designed to be simple - yet they're so effective our own CFO regularly raves about them. But there's always room for improvement...so we're looking for a subject matter expert with a background in accounting/finance and experience with financial software systems to assess and evaluate our products and ensure they meet the needs of industry professionals.In this brand new role you'll use your accounting and finance expertise to:Help engineers and other team members understand customer problems - and improve their general financial literacyTest, review, and provide feedback on our financial products, suggesting improvements that align with customer expectationsTriage and replicate customer issuesCollaborate with product designers to help ensure products are user-friendly, consistent and fit for purposeStay up-to-date on industry trends, advancements in financial software, and testing processes and methodologiesAssist with creating documentation, user guides, and training materials, ensuring their quality, consistency, and relevanceWe're looking for applicants with:Extensive understanding of accounting/finance principles, concepts, and real-world usageSoftware industry experience and technical aptitudeSound analytical and problem-solving skills and strong attention to detailStrong customer focus and a collaborative approach to problem solvingExcellent verbal and written communication skillsBonus points for:Experience as a user, developer, or tester of financial software applicationsFamiliarity with BI/analytics tools in a financial settingAdvanced Excel skillsExperience querying data via SQL or application APIsPhocas is an Accredited Employer and typically we are strong supporters of international talent, but due to current visa settings and processing times, we can only consider applicants with current NZ working rights.Why work at Phocas?When we ask what people like about working here, 'the people' is the single most common answerOur office – spacious, conveniently located in sunny Sydenham, plenty of parking for four-, two- or even single wheeled vehicles, a variety of snacks and beverages.Southern Cross, Life, TPD and Income Protection InsuranceStock optionsExtra paid parental leaveFlexible/hybrid working policyMore about PhocasOver the past 20 years Phocas has grown from a UK-based startup to a global organisation with nearly 300 employees around the world, headquartered in Sydney, with a Product & Development team here in Christchurch.Phocas helps people feel good about data by doing the hard work for them. We offer a range of products that enable our customers to quickly and easily analyse data from multiple sources, discover insights, and share reports. Our solutions are used by around 30,000 people in businesses across a wide range of industries. We change the way people think and work, and make it easier for them to be decisive and operate with confidence. We pride ourselves on our customer-centric approach and are committed to delivering high-quality software that meets the evolving needs of our clients.We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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