Field Service Technician

About Us:
We're Atomic Coffee Roasters, a specialty roaster who have been at the forefront of the coffee industry since 1992. Using fair-trade, specialty-grade coffee, we source, roast, and blend our beans to achieve a complex and challenging taste profile. We are dedicated to creating unique and high-quality coffee experiences for our customers. We're a leader in the NZ Specialty Coffee industry, with a tight knit team of passionate and knowledgeable hospitality professionals.
Why join us as our Field Service Technician?

You'll take on a diverse opportunity where you can enhance your coffee tech skills and collaborate closely with our sales, training teams, and baristas while visiting our customers.
You'll receive comprehensive training from our Atomic team to learn everything you need to know about our equipment, service, and coffee.
Events are a big part of what we do; you'll have the opportunity to represent Atomic, networking and engaging with experts within the coffee field.
You'll join a brand that celebrates knowledge sharing and upskilling, continuously enhancing your technical know-how while having fun.

About you:
You'll be a coffee person and a natural problem solver with technical aptitude. You'll be a strong communicator, collaborating with our sales and training teams to ensure our customers receive the best service. You thrive on accuracy and detail and understand the importance of timeliness in your work. An EAS license is required, and a can-do attitude is equally valuable.
This is a full-time Monday to Friday opportunity based in Kingsland, Auckland. Like any service technician role, occasional work will fall outside of standard working hours, so some flexibility will be required for on-call support.
Why join us?
Joining our business means immersing yourself in the world of coffee and leveraging exciting learning opportunities across our Australia and New Zealand UCC business. Our commitment to your growth includes career development, coffee education, and a focus on your wellbeing, offering "recharge leave" which is five additional days annually to recharge in your preferred way.

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