Field Service Supervisor

Responsibilities Lead a team to deliver on agreed service and maintenance contract outcomes. Responsible for revenue and margin growth, which includes monitoring and maximizing financial performance, and continuously seeking new/additional opportunities for growth. Consult with clients and internal stakeholders to design, cost, and deliver the best solutions for the clients' needs in the areas of building maintenance systems including HVAC, ICS, electronic security, and cyber security. Mentor, train, coach and measure your team in doing likewise Maintain high standards of performance for self, direct reports, and others. Lead the service and maintenance of Honeywell and third-party equipment. Responsible for the overall relationship with customers and top-class interactions between customers and service team members. Ensure timely and accurate compliance with internal metrics for financial reporting, cost controls, Health and Safety, and Quality Assurance. Key Experience & Capabilities: Degree in an Engineering discipline; Mechatronics, Mechanical or Electrical preferred. Minimum 3 years' experience in team leader/management and minimum 6 years of technical experience in the industry BMS and/or electronic security preferred. In-depth knowledge of BMS systems, preferably EBI, Comfortpoint, or Niagara. Strong technical skills and broad exposure to technical issues, with the ability to design and execute solutions based on technical expertise. Strong communication skills, both verbal and written, and interpersonal. Ability to lead a team, work cooperatively, and provide technical direction in a team environment. Ability to work under pressure and respond to requests in a timely manner. A strong commitment to a safe working environment. Capacity to deliver against multiple objectives. Demonstrated financial skills.
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