Join a team recognized for leadership, innovation and diversityTHE FUTURE IS WHAT WE MAKE IT.Field Service SupervisorWaikeria, WaikatoStart your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.Make the Best You.Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.Join Us and Make an Impact.We are currently seeking a Field Service Supervisor to join our Honeywell Building Automation team in our Freemans Bay, Auckland office. Reporting to the Service Business Leader, this role is responsible for leading the service delivery team to deliver top-class building management service and maintenance offerings effectively and efficiently to existing and new customers. The role is also responsible for ensuring effective management of workload, improvement of processes and systems, client relationships and escalations, and financial control of jobs.You will manage the day-to-day operations and work with peers, other departments, and customers to meet mutual goals and objectives.Key Responsibilities:Lead a team to deliver on agreed service and maintenance contract outcomes.Responsible for revenue and margin growth which includes monitoring and maximizing financial performance, and continuously seeking new/additional opportunities for growth.Consult with clients and internal stakeholders to design, cost and deliver on the best solutions for the clients' needs in the areas of building maintenance systems including HVAC, ICS, electronic security, cyber security etc. Mentor, train, coach and measure your team in doing likewise.Maintain high standards of performance for self, direct reports, and others.Lead the service and maintenance of Honeywell and third-party equipment.Responsible for the overall relationship of the customers, and top-class interactions between customers and service team members.Ensure timely and accurate compliance with internal metrics for financial reporting, cost controls, Health and Safety and Quality Assurance.Key Experience & Capabilities:Degree in an Engineering discipline; Mechatronics, Mechanical or Electrical preferred.Minimum 3 years' experience in team leader/management and minimum 6 years of technical experience in the industry - BMS and/or electronic security preferred.In-depth knowledge of BMS systems, preferably EBI, Comfortpoint or Niagara.Strong technical skills and broad exposure to technical issues, ability to design and execute solutions based on technical expertise.Strong communication skills both verbal and written and interpersonal.Ability to lead a team, work cooperatively and provide technical direction in a team environment.Ability to work under pressure and respond to requests in a timely manner.A strong commitment to a safe working environment.Capacity to deliver against multiple objectives.Demonstrated financial skills.Who We AreThe Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.Discover MoreOur focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.If a disability prevents you from applying for a job through our website, email ******. No other requests will be acknowledged.Copyright 2024 Honeywell International Inc.Additional InformationJOB ID: req461708Category: Customer ExperienceRelocation Tier: Security Clearance: Aviation Authority (FAA for US): Band: 03Referral Bonus: 5000Requisition Type: Pipeline RequisitionUS Citizenship: FLSA Statement: FLSA CODE: Exempt
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