Cambridge Blend your excellent customer service, driving and logistics skills.
No two days are the same!
Want to join a great organisation AND make a difference in your community?
About the Family Stores: Our nationwide network of over 130 Family Stores sells a range of quality donated goods, including clothing, furniture, linen, and homeware.
We aren't your typical retail store; no two days are the same in terms of our customers, the number of donations received, or what you may find while processing and pricing goods to sell.
About the Role: This role combines Collection and Delivery Coordinator responsibilities to ensure the pickup and drop-off of donated goods, along with retail customer services.
You will have an eye for detail and the ability to work in a fast-paced, high stock volume retail environment.
On any given day, tasks can switch between collection, drop-off, and serving customers within the stores as required.
You will have a collaborative approach and be a team player, working closely with your colleagues to achieve desired outcomes and targets.
Key Responsibilities: Providing excellent customer service to customers and donors.Completing collections and deliveries of goods in accordance with a daily schedule.Scheduling and planning efficient routes to optimise processing operations in-store.Loading, unloading, and stacking goods safely and appropriately.Completing daily vehicle checks, ensuring the vehicle is maintained to a high standard.Ensuring compliance with policies and standard operating procedures, including health and safety and audit controls.Contributing to a positive team culture and general duties of the Family Stores as required.Person Specification: Resilient, positive, and people-oriented team player with a natural ability to relate to people from diverse backgrounds.A full, current, clean New Zealand driver's license, class 1 (motor vehicle), and confidence in operating and taking care of basic maintenance of a small truck (manual and auto) is essential.Physically fit and capable of regular heavy lifting - this is a daily part of the role.Self-managing, able to keep on task and re-prioritise as required whilst under pressure.Spatially aware with a quick-thinking, logical, and problem-solving mindset.A clear communicator, both verbally and in writing.Capable of using various retail and communications technology.An ethical approach to working in a respectful, honest, and transparent way to build trust across the family stores, upholding the values of The Salvation Army.Comfortable working within set procedures but able to apply sound judgment when initiative is required.Have the right to work in New Zealand.
All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check.Our Offer to You: An additional 5 days leave.Free confidential counselling services to support your wellbeing.Subsidised flu vaccinations.A position within a long-standing, respected nationwide organisation.Opportunities for growth and development.A varied and fast-paced role in a friendly, fun team.Enthusiastic team of like-minded people.The chance to make a difference in your community.Candidates should be adaptable, energetic, self-motivated, and committed to our mission of 'caring for people, transforming lives, and reforming society'.
Hours of Work: This role is a Permanent / Full-time role at 40 hours per week.
Please note, Family Stores operate on some public holidays.
The starting hourly rate for this role will fall between $26 and $27 per hour, depending on experience.
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.
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