Ronald McDonald House Charities – Invercargill, South Island For over three decades, Ronald McDonald House Charities (RMHC) New Zealand has been a 'home-away-from-home' for Kiwi families who need somewhere to stay when their child is hospitalised.The Ronald McDonald House and Ronald McDonald Family Room programmes offer free accommodation and support, taking care of the practical things in life so families can focus on what matters most - each other.In 2023, we provided our service to over 4,400 families - a record year for our organisation.We are seeking positive, enthusiastic and flexible Family Room Supervisor to join our friendly and helpful team within the Family Room Ronald McDonald House in Invercargill, (based at Southland Hospital), to provide compassionate support to our families. This is a casual role to provide temporary cover until further notice.Available Shift hours are between Monday to Sunday, 8:30am to 5:00pm.In this varied role, you will be responsible for welcoming and orienting new families and assisting resident families with questions and concerns. One of the priorities is accepting bookings with the Southland Hospital team.Applicants will be offered full training and will need to be flexible. You will need to have a good command of the English language.To be considered for this role, applicants will have:Sound interpersonal and strong customer service skillsEmpathy and compassion for sick children and their familiesExcellent written and verbal skillsA professional, friendly and enthusiastic attitudeThe ability to work independently to the highest standardsBe part of a team who are passionate, driven and work collaboratively to enable RMHC New Zealand to support families across New Zealand with a child in hospital away from home.If you are ready for a high impact and challenging role, apply now by sending your CV and covering letter indicating your interest.
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