The purpose of this position is to manage the Business Unit's site facility activities, following the client's SLA objectives and targets.
Experience , Education & skills:
2 – 3 years' experience in Facilities/Property Management and Development and/or site maintenance field.
Minimum 2 years proven technical maintenance experience in a service delivery environment Experience in managing vendor relationships.
Financial admin with experience capturing invoices.
Develop Purchase Orders as per the quotations.
Analyse all project quotations as per the budget agreed upon with the client.
General Ledger – analyze all expenses as per the client invoice.
Basic project administration and reporting
Key performance areas:
Site Maintenance
Conducts site visits to ensure operational effectiveness with minimal disruption to the ongoing working staff.
Ensures all work undertaken conforms to the Health and Safety Act and is not in contravention of any National Building Regulations.
Always ensures cleaning staff efficiency on-site and manages cleaning routines for the BU.
Coordinates the repairs and replacements of all office equipment.
Assists IT team with office reticulation projects.
Supervises all outsourced facilities functions.
Ensures adequate stock levels are maintained within the business unit with regards to cleaning materials, refreshments, etc.
Builds cordial relations with Landlords and Governmental Institutions (Eskom/City Power/Public Works).
On-Site Vendor Management
Liaises with all internal and external suppliers and vendors, building services management, Security, access control, and cleaning staff to ensure that they are performing as per accepted SLAs.
Resolves conflicts with minimal or no disruptions to overall daily operations.
Ensures all escalations regarding contractor performance/non-performance is escalated to the line manager.
Project Management
Ensures accuracy and completeness of information submitted to management on projects to avoid delays.
Develops and maintains a sound understanding of policies and procedures to develop alternatives to improve and expedite time frames.
Endeavours to reduce turnaround time to deliver projects within cost and quality.
Ensures that all activities are performed timeously, accurately, and professionally.
Communicates daily with contractors on progress and attends weekly meetings.
Document Management
Compiles and submits all reports timeously.
Conducts quality checks in terms of documentation conditions to comply with the site build/maintenance.
Reviews and approves contractor documentation.
Ensures all documentation information accuracy.
Keeps records (hard copy and electronic) of all permits, leases, and correspondence.
Knowledge, skills, and competencies:
Problem Solving
Oral and Written communication
Attention to Detail
Maintaining a high working standard
Planning and Organizing
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