Facilities Coordinator

About the Role We have an exciting opportunity for a Front of House Facilities Coordinator to join our client's fantastic corporate offices based in the Wynyard Quarter. This role offers you the chance to utilise your outstanding customer service skills and kickstart your career in facilities. Working closely with the Facilities Team Leader, you'll play a pivotal role split across reception cover and facilities related duties. Your day will involve everything from greeting and directing internal and external stakeholders, to efficiently addressing maintenance issues with contractors. You'll ensure visitors feel welcomed and our facilities run smoothly while maintaining a solid understanding of our organisational structure. Responsibilities include: Greeting and directing stakeholders with a 5-star customer service mindset Answering phone calls promptly, professionally, and attentively Conducting daily building checks Liaising with contractors to promptly address various maintenance issues and ensure compliance with Health and Safety requirements Meeting room resets and administration tasks as required Managing contractors effectively Prioritising security awareness and attention to detail Some moderate lifting may be involved Ensuring your site is compliant with Canon and our Clients' Health & Safety Standards About you We are seeking a customer service superstar ready to take on the world of facilities as part of your day. You enjoy being the first point of contact for reception related duties, but also happy to roll up your sleeves and dive into facilities related responsibilities. Exceptional customer service is second nature to you. You excel in communication, thrive in fast-paced environments, and manage your time effectively. Other key attributes include: Proven experience in a corporate hospitality environment is highly regarded Very high standard of personal presentation Knowledge of building compliance is advantageous but not essential Strong admin skills and proficiency in MS packages (Word, Excel, Outlook) Outgoing personality with a 'can-do' attitude and dedicated to providing excellent customer service Ability to troubleshoot, effectively prioritise and multitask Hardworking, reliable, and highly adaptable in a rapidly changing environment Physically fit to be on your feet for a big part of your day