Experience Ambassador

Details of the offer

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat. Mo tenei turanga mahi | About the roleYou'll be working on-site with our client – one of the largest globally recognized tech brands! The Experience Ambassador will be based on reception and assist the Workplace Manager and Guest Experience Lead with operational activities in front of house. A major part of the role is booking and managing office events and functions. This is a dynamic role and no two days are the same. This is not a typical front of house role; you will be helping out throughout the office, assisting in events, and providing a strong front of house service to all staff and clients. Here's a snapshot of what will keep you busy: Greeting clients and providing excellent customer service: name badges, offering tea & coffee, escorting to meeting room. Assisting the Guest Experience Lead with general admin tasks on reception. Building and developing effective client/stakeholder relationships across multiple levels of the organization. Managing access badges. Stocktaking of current stock and ordering new stock. Ensuring the kitchen is kept tidy and there are enough items. Managing the meeting rooms. Working alongside the Experience Ambassador and PAs to manage events for the Auckland office, as well as liaising with Wellington Concierge for NZ wide events. Managing hardware assets as they arrive/keeping track of the records while working alongside IT. Nga pumanawatanga ou | What you will bring This is a perfect role for someone coming from hospitality, retail, or any other customer service/administration-based role who is comfortable working in a fast-paced environment and facing customers. To be successful, you will be a strong communicator, self-motivated, and able to adapt to rapidly changing situations. Proactive with a keen eye for detail. The ability to balance multiple priorities. Possess a can-do attitude with a proven ability to build and maintain relationships. A strategic thinker who is capable of dealing with ambiguity and solving complex problems effectively. Nou te rourou | What's in it for you Leverage global resources and expertise. Dedicated mentoring programs and global L&D offering to grow your career. Holistic wellness program to support your overall wellbeing. An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age, or experience.Mo matou | What we're about JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we're all about shaping the future of real estate for a better world! We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named a finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviors: Be Present – physically, mentally, and with vulnerability. Smile on Your Dial – positive energy and mindset. Give Time – nothing valuable can be lost by taking time. Honor Our Potential – unity is strength, and the cooperation of many minds makes us better. Seek Your Heart – provide space for others to grow and be open to providing and receiving feedback. Never Above, Always Beside – talent will get you in the door, but character will keep you in the room. Tono mai, apply today! If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ395501. Location: On-site – Auckland, New Zealand. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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