Expedition Specialist - Client Services

Details of the offer

Heritage Expeditions, pioneers in responsible, small-ship expedition cruising, is expanding its Christchurch-based head office and is looking for a Client Services focussed expedition specialist (read Superstar) to join our hard-working team as we enter an exciting new phase of growth.
Heritage Expeditions has been sharing some of the world's most remote shores and coastlines, exploring pristine wildernesses and enjoying unique wildlife encounters and unforgettable cultural exchanges with our intrepid guests on bucket list voyages since 1984. Visiting some of the world's most wild, least-explored and biologically rich regions on the planet including Antarctica, Japan, South Pacific, and Australia and New Zealand's Subantarctic Islands. If you love travel, enjoy wildlife and natural history and have a good worldwide geographical knowledge you might be the person we are looking for.
This is a newly established role as a part of our small busy and friendly Reservations team. This position will be involved in all aspects of sales and reservations, managing reservations and ongoing relationships with both direct clients and the travel trade from around the world.
We are looking for a self-motivated person with all or most of the following skill sets:
Highly organised and focussed with good time management
Ability to multi-task
Great computing skills including knowledge of Microsoft Office Suite
Excellent communication skills written and verbal
Experience in the travel industry is an advantage but not essential
A passion for customer service and ensuring all details of our clients' pre/post travel experience are seamless.
A passion for travel, wildlife and the great outdoors is a definite advantage and a positive, hard-working, can-do attitude is essential.
Only New Zealand residents or those with a valid New Zealand work visa will be considered for this role.
We welcome your application for this role which provides a great opportunity for the successful applicant. Please enclose your CV and a Cover letter explaining why you are perfect for this role.
Applications will be considered as they are received, apply online now.

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Nominal Salary: To be agreed

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