Target Recruitment
a member of WMS Group (15C7744)
Location: Alexandra
Work Week: 5 days
Min. Qualification: Diploma
Experience: 1 to 2 years
Job Description/ Requirement
Responsibilities
To work with the marketing team to ensure product safety, environment, and energy approval is ready prior to sales. To resolve quality issues with assistance from the factory and provide solutions for technical teams. Details as follows:
Product Approval/Certification
Manage all product certifications
Main point of contact for regulatory agencies (NEA, PUB, Enterprise Singapore, IMDA)
Keep up-to-date with the latest regulations regarding products
Maintain and monitor product certification master file
Check with Product Manager for renewal of product certifications
Check with regulatory agencies for required certification for new product type launch
Manage HS code and product code for products regulated by RoHS
Technical Inquiry
Answer technical inquiries from CIC/technicians
Gather customer's issues and feedback regarding the product from technicians/contractors/agents
Liaison with the factory for product solutions
Requirements
Diploma/Degree in Electrical / Electronics Engineering or its equivalent
At least 1 year of experience in quality control
Good management skill in quality control
Strategy reporting capability in PPT
Ability to work independently and effectively
Customer-oriented, conscientious, presentable & a good team player
Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
A fast learner who is able to work under pressure
Able to commence work with short notice will be an added advantage
Remarks : Interested parties/candidates, please send an updated resume in MS Word format, including:
(1) Expected salary
(2) Reason(s) for leaving
(3) Date of availability
(We regret that only shortlisted candidates will be notified)
Job category: Customer Service/ Call Centres Telemarketing
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