Executive Housekeeping Manager - Sudima Christchurch CityWe are currently seeking an experienced Executive Housekeeping Manager to join our team at Sudima Christchurch City, an 86 room 5-star hotel in Christchurch Central City. In this role, you will be responsible for overseeing the housekeeping operations to ensure cleanliness and guest satisfaction are maintained at the highest standards. You will lead a team of housekeeping staff, develop and implement cleaning schedules and procedures, and work closely with other departments to ensure effective communication and collaboration. This role could be for you if you are looking for your next step in Housekeeping Management and aspire to lead a hardworking team.Key Responsibilities:A hands-on approach to managing and supervising the daily operations of the housekeeping departmentFinancial management, experience in developing and managing yearly department budgetAnalyse monthly wage costs, productivity and operating costs results whilst maintaining efficienciesDevelop and implement training and development plans for your team including succession planningRegular performance discussions with team members, check-in chats and monthly staff meetings to motivate and inspire team membersTrain, motivate, and lead a team of housekeeping staffOrganise team building activities for your teamEnsure all guest rooms and public areas are clean, well-maintained, and hygienicDevelop and implement cleaning schedules, standard operating procedures, and quality standardsMonitor inventory levels and order cleaning supplies as neededAddress and resolve guest complaints or concerns related to housekeepingConduct inspections to ensure compliance with health, safety, and cleanliness regulationsActive involvement in on-site auditing alongside the Hotel ManagerDaily, weekly, monthly task schedules to be monitored and adhered toCollaborate with other departments to ensure the highest level of guest satisfactionWork alongside the maintenance department to develop and maintain a preventative maintenance planBuild strong relationships within the hotel and with external suppliersRequirements:NZQF Diploma (ANZSCO Skill Level 2) or at least 3 years of experience3 years of experience in a similar management role in a 4.5/5 star environmentProven leadership and team management skillsExcellent attention to detail and organizational skillsStrong knowledge of housekeeping operations and proceduresEffective communication and interpersonal skillsAbility to work well under pressure and meet deadlinesFlexible availability, including weekends and public holidaysKnowledge of health and safety regulationsProficiency in using, storing and managing cleaning chemicals and equipmentProven experience using payroll, purchasing and HMS softwareProficiency with Microsoft Office suite. Intermediate use of Microsoft Outlook and Excel required.Benefits:Free onsite car parking and a meal is provided on shiftUniform suppliedExcellent reward & recognition eventsLong service and anniversary programStaff, Friends and Family rates within our networkPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our very own digital learning AcademyMentoring ProgrammeWho We Are - Ko Wai MatouHind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.At Hind Management we believe 'We Are all Valued - He Kura te Tangata', our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.Hind Management has recently been awarded HRD's Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We're looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that's passionate about putting people first.Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.
#J-18808-Ljbffr
