Sofitel Queenstown Hotel & Spa is an award-winning property positioned in the heart of stunning Queenstown. Appointed with 84 elegant guest rooms and suites, Sofitel draws inspiration from local culture alongside French art de vivre, to offer a one-of-a-kind, luxurious hotel experience.Job DescriptionLead a culture of care and pride in the presentation of guests' rooms.Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives.As Head of the Housekeeping Department, you will:Strive to achieve pioneering heights in luxury hospitality, overseeing the expert cleaning of guest rooms and public areas;Develop and engage your team of high-performing ambassadors in luxury delivery of service, enabling a culture of personalized guest attention and care;Ensure the standards of cleanliness and guest comfort are maintained in accordance with our elevated standards;Support the General Manager in informing and executing the hotel's strategic plan, and working with the Senior Leadership team to drive overall hotel performance.Let your passion shine through...QualificationsWe will encourage you to explore innovative ways to enhance every guest experience, as you continue to master your craft and leadership journey.You will hold previous leadership experience within Housekeeping and have a clear comprehension of luxury market expectations.Proven experience with cost control, including payroll, expenses, and forecasting is essential along with exceptional communication and organizational skills.Additional InformationBring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards, and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.Your loyalty card entitling you to discounted hotel stays, food and beverage rates, and spa treatments worldwide.Daily staff meals provided.Ongoing reward and recognition incentives and awards.Opportunities for further leadership development and worldwide career progression within Accor.Work for a world-leading global hotel company, Accor.Wellbeing support, financial advisory discounts, and employee support programs.10 weeks Accor Paid Parental Leave.24/7 free access to onsite gym.Work for HM Award Winner; Australasia Hotel of the Year 2023 & NZ Hotel of the Year 2023.Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. #J-18808-Ljbffr
