Executive, Customer Service (Analysis) / 5-Day Week/Alexandra - (Rl)

Target Recruitment a member of WMS Group (15C7744) Location: Alexandra - Work Week: 5 days - 08.30 am to 6.15 pm Min.
Qualification: Dip Experience: 1 to 2 years Job Description/ Requirement Responsibilities Manage different sets of data (repair, spare parts, call center & cost) Perform analysis by interpreting data, identifying trends and patterns and come up with a plan/solution for improvement.
Prepare some reports for management including cost forecasting Perform other admin duties such as data entry, submitting invoices/claims, AR settlement & payment collection Maintain data files Perform warranty validation SVC KPI (Weekly & Monthly) Manage SVC KPI and SVC Net Cost Requirements Min Diploma/Degree in Business or its equivalent At least 1 to 2 years of working experience Computer skills (MS Office especially Excel and PowerPoint) Strong analytical skills Attentive to details Highly motivated and adaptable Good team player Able to work under time pressure, able to prioritize workload and meet deadlines Candidate who can commence work with short notice will be an added advantage Remarks Interested parties/candidates, please send updated resume in MS Word format, including: (1) Expected salary (2) Reason(s) for leaving (3) Date of availability (We regret that only shortlisted candidates will be notified) Target Recruitment Pte Ltd (MOM License No: 15C7744) MOM Regn No: R1112418 (RL) Job category: Customer Service/ Call Centres Telemarketing #J-18808-Ljbffr