Executive, Customer Service (Analysis) / 5-Day Week/Alexandra - (Rl)

Target Recruitment
a member of WMS Group (15C7744)
Location: Alexandra

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Work Week: 5 days - 08.30 am to 6.15 pm

Min. Qualification: Dip

Experience: 1 to 2 years

Job Description/ Requirement
Responsibilities
Manage different sets of data (repair, spare parts, call center & cost)
Perform analysis by interpreting data, identifying trends and patterns and come up with a plan/solution for improvement.
Prepare some reports for management including cost forecasting
Perform other admin duties such as data entry, submitting invoices/claims, AR settlement & payment collection
Maintain data files
Perform warranty validation
SVC KPI (Weekly & Monthly)
Manage SVC KPI and SVC Net Cost
Requirements
Min Diploma/Degree in Business or its equivalent
At least 1 to 2 years of working experience
Computer skills (MS Office especially Excel and PowerPoint)
Strong analytical skills
Attentive to details
Highly motivated and adaptable
Good team player
Able to work under time pressure, able to prioritize workload and meet deadlines
Candidate who can commence work with short notice will be an added advantage
Remarks
Interested parties/candidates, please send updated resume in MS Word format, including:
(1) Expected salary
(2) Reason(s) for leaving
(3) Date of availability
(We regret that only shortlisted candidates will be notified)
Target Recruitment Pte Ltd (MOM License No: 15C7744)
MOM Regn No: R1112418 (RL)
Job category: Customer Service/ Call Centres Telemarketing

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