Executive, Customer Service (Analysis) / 5-Day Week/Alexandra - (Rl)

Target Recruitmenta member of WMS Group (15C7744)Location: Alexandra-Work Week: 5 days - 08.30 am to 6.15 pmMin. Qualification: DipExperience: 1 to 2 yearsJob Description/ RequirementResponsibilitiesManage different sets of data (repair, spare parts, call center & cost)Perform analysis by interpreting data, identifying trends and patterns and come up with a plan/solution for improvement.Prepare some reports for management including cost forecastingPerform other admin duties such as data entry, submitting invoices/claims, AR settlement & payment collectionMaintain data filesPerform warranty validationSVC KPI (Weekly & Monthly)Manage SVC KPI and SVC Net CostRequirementsMin Diploma/Degree in Business or its equivalentAt least 1 to 2 years of working experienceComputer skills (MS Office especially Excel and PowerPoint)Strong analytical skillsAttentive to detailsHighly motivated and adaptableGood team playerAble to work under time pressure, able to prioritize workload and meet deadlinesCandidate who can commence work with short notice will be an added advantageRemarksInterested parties/candidates, please send updated resume in MS Word format, including:(1) Expected salary(2) Reason(s) for leaving(3) Date of availability(We regret that only shortlisted candidates will be notified)Target Recruitment Pte Ltd (MOM License No: 15C7744)MOM Regn No: R1112418 (RL)Job category: Customer Service/ Call Centres Telemarketing
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