Company Description Nestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travellers an exquisite experience like no other.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description The Evening Turndown Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms whilst providing nightly turndown service for all guestrooms.
Overall tidying of occupied guestrooms to include, but not limited to: dusting, arranging guest belongings neatly, turndown beds, remove soiled linen, retrieve clean linen from linen closets, vacuuming if required, bathroom cleaning if required, replenish rooms with supplies, etc.
Take initiative to add a personalized experience for the guest
Maintain proper usage of cleaning supplies and equipment
Accurately report room status reports throughout the duration of your shift
Take ownership of guests' privacy and belongings, while ensuring exceptional service
Work effectively and contribute positively to a team
Keep linen closets, supply closet and landing organized and clean
Report damage or malfunction in hotel rooms/areas
Respond professionally, politely, and efficiently to requests from guests
Use hands to lift, carry, or pull objects that may be heavy
Maintain excellent grooming and uniform standards
Read, understand and follow all department policies
Qualifications Flexibility to work from 5pm, including weekends and public holidays
Warm and caring personality; previous housekeeping experience is an asset
Good level of physical fitness
Excellent organizational skills and time management
Ability to anticipate and focus attention on guest needs by being professional and welcoming
Additional Information Benefits:
Free staff meal provided during shift
Family & Friends Hotel Discounts
Ongoing reward and recognition incentives and awards.
Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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