Other (Manufacturing, Transport & Logistics)
Full time
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Parkwood Doors is a large family-owned business that's been around for 30 years. Due to an internal promotion, we are looking for a highly motivated, experienced and friendly Estimator to be part of our Customer Service team. We have a cohesive team working towards the common goals of providing an all inclusive service to our valued customers.
For us at Parkwood, it's all about attracting the right staff - is that you?
The job:
We are looking for a permanent, full time person - Monday to Friday, but are open to discussing your situation
Providing our customers specialised support from quoting through to delivery
Assisting customers via telephone and email, responding to enquiries, and producing quotes in a supportive and timely manner
Quote follow-up
Assisting with large commercial estimating
Building strong relationships with customers and their key contact people
Telemarketing products, typing up orders and other administrative tasks as required
Working with internal groups to provide the best service to the customer
About you:
You have previous experience with pricing, quoting, valuing
You have a strong customer focus and relationship building skills
You have a practical mindset to assist customers with arising issues
You can apply yourself to learn our products and services intimately
You have strong communication skills, verbal and written, which allow you to effectively guide our customers with the products and services they need
You have the ability to prioritise effectively and handle shifting needs in a fast-paced environment
You are self-motivated and self-managed
You are confident using Microsoft Office and able to learn our specialised software
Most importantly, you enjoy working in a close team environment with a supportive and respectful culture
About us:
We manufacture and supply a large range of hardware and made-to-order doors
We have customers spread across NZ and Australia
We offer great conditions, including staff meals, an Employee Assistance Program, bonus schemes, and training opportunities
We prefer working hard during the week, so our staff can enjoy the weekends with their families
What to do now:
If you think this sounds like you then hit apply now and see if you could be part of the Parkwood team.
Come join our team and feel at home.
Parkwood Values
Right – do what's right
Innovate – looking constantly to improve, gain and keep the edge in market that allows us to lead
Care – we care deeply about our people and the way we work, the product we create, the results we achieve
Humility – We understand we are here to serve and focus on others more than ourselves
Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand? How many years of estimating experience do you have? Which of the following Microsoft Office products are you experienced with? Do you have customer service experience?
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