The role is vital to the delivery of our services to the customers and other stakeholders within the business. It demands the ability to prioritise workload as well as helping to implement and communicate process changes.
To provide industry-leading coordination for estimating, quotations, price management, and customer service to support Trade Sales and trade customers. You would be managing various administration and accounts tasks within an efficient timeframe. You will be managing information input into all relevant systems and follow up and manage all quotations given to Account Managers. It demands the ability to prioritise workload as well as helping to implement and communicate process changes, processing service requests, returning completed jobs to the customers, workflow management, and liaising with internal and external stakeholders.
This is a permanent full-time role, offering 40 hours a week, Monday-Friday.
About you: The role would suit someone with solid coordination and administration experience, with system and process experience and an ability to look at ways to simplify what we do with the view to improving the customer experience.
We're looking for someone who has a genuine interest in the building industry and understands key aspects of the construction process. A strong eye for detail and excellent written and verbal communication skills are essential. Competent skills in using a computer for administrative roles, the ability to prioritise workload, and meet tight deadlines are also required. Highly customer-focused with strong relationship-building skills.
Health & Wellbeing initiatives including an Employee Assistance ProgramCompetitive hourly rate & Staff-buying privilegesGenuine development opportunities that come with being part of the wider Fletcher Building GroupEmployment Education FundJoining an inclusive and diverse team and companyPre-employment checks including references, medical, drug test, and a criminal background check are required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.
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