Entitlement Payment Officer

Details of the offer

We are seeking a talented individual to join our H&B Consulting team at Wellnz , now a part of Marsh . This role will be based in Napier, NZ . This is a hybrid role that has a requirement of working at least three days a week in the office.
The team specialises in the provision of insurance, assisting with existing policyholders and new business opportunities. Your primary responsibility will be to calculate weekly compensation entitlements for AEP claims.
We will count on you to:
Calculate weekly compensation entitlements for AEP claims, liaising with internal staff, employers, and claimants.
Provide prompt and professional service to clients as required, ensuring strong client relationships.
Deliver prompt and professional service to the Wellnz team, contributing to team member satisfaction.
Maintain technical knowledge required to support the service needs of staff and clients, adhering to the international quality management system ISO 9001.
Foster positive health and safety practices within the team.
What you need to have:
Strong communication skills to engage with people at all levels, with respect for ethnicity and cultural diversity.
Proficiency in Microsoft Office products to support the administrative requirements of the role.
Ability to manage changing priorities and adapt to changes within those priorities.
A results-oriented mindset, maintaining client focus and a professional attitude.
What makes you stand out:
Experience in a similar role within the insurance or consulting industry.
Demonstrated organisational sensitivity and the ability to maintain confidentiality.
A clean and tidy presentation, reflecting professionalism in the workplace.
Why join our team:
We help you be your best through professional development opportunities, interesting work, and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
About Marsh:
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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Nominal Salary: To be agreed

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