Industrial Relations & Employment Law (Legal)The Employers and Manufacturers Association (EMA) has lit the pathway of opportunity for Aotearoa businesses since 1886. As the unapologetic champions of Kiwi ambition, we advocate for employers and arm them with the training, wisdom, and connections to secure their future. In collaboration with our nationwide network including BusinessNZ, Business Central, Canterbury Employers' Chamber of Commerce, and Business South, we represent and support over 14,500 member companies.The EMA has an exciting opportunity for an enthusiastic, customer-focused individual with excellent communication skills to join our AdviceLine team. This position involves providing advice to members on employment relations, human resources, legislative compliance, publications and all other products and services provided by the EMA.This is a great chance for a graduate student who has studied law/ HR or a related field to advance their career and knowledge in employment law or HR. With training courses and support provided.Your Key Responsibilities:To provide accurate and timely advise to membersTo maintain a strong customer/member focus with positive personal interactions and effective communicationTo keep appropriate and accurate records of member inquiries in the Member inquires databaseTo be involved in the updating of EMA publications and taking responsibility for allocated guidesTo provide summaries of employment cases for the "Employer Bulletin" publicationAbout You:Tertiary qualification or good knowledge of employment legislation compliance acquired through formal study or from a previous rolePrevious work experience, preferably in a customer service environment.Communication skills both written and oral, and analytical skillsComputer and telephone skills Customer service focus Handling complex situationsLateral thinking, problem solving, articulate, attention to detail, follow- up, initiative, eager to learn and to be challenged.Why Join Us:With this you will enjoy a competitive remuneration package, including full medical and income protection insurance.Wellbeing Initiatives: Access wellness programs to support your overall health and happiness.Flexible Work Arrangements: Benefit from a work-life balance with flexible working options.Career Growth: Unlock opportunities for professional and personal development.Onsite Training: Access to training courses relevant to your role, directly on-site,At EMA, we are dedicated to helping our member businesses succeed through our unwavering support, expert advice, learning opportunities, and advocacy. This is your chance to make a meaningful impact on businesses and communities across New Zealand!Ready to make a difference? Apply now on SEEK by submitting your CV and Cover Letter. For more information, visit www.EMA.co.nz.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?Do you have customer service experience?What's your expected annual base salary?How much notice are you required to give your current employer?Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr
