At First Rescue, we're more than just a leading force in the assistance service industry across New Zealand and Australia. We're a lifeline for customers in the automotive, property management, and insurance sectors. Our mission? To deliver prompt and professional service solutions in moments that truly matter – from roadside breakdowns to property insurance crises. Our dynamic Teams, from Motoring & Business to Accident Management, are all about providing proactive support, risk management, and promoting safer practices. We're the voice at the end of the line, ready to tackle challenges head-on, 24/7, every day of the year. Your Mission, Should You Choose to Accept: Become one of our heroes and dive into the heart of action with First Rescue. As an Emergency Assistance Coordinator (EAC), you're the first ray of hope for those facing unexpected challenges. Whether it's a roadside breakdown or a property damaged by a storm, your role is pivotal. With empathy and sharp problem-solving skills, you'll guide our customers through some of their toughest moments. Flexible Working, Unmatched Impact: Full-time, with a 4-day on/off rotation. 11:00-22:00hrs. Who We're Looking For: Customer-first enthusiasts. Vehicle knowledge is a plus, but not required. Exceptional communicators who can build rapport with anyone. Proactive problem solvers ready to go the extra mile. Organised, resilient individuals with a team spirit and a desire to learn. Must be a New Zealand/Australian Citizen or Permanent Resident. What's in It for You? A career path filled with variety and satisfaction. Comprehensive training and mentorship. A modern office environment with a variety of perks including free parking and insurance benefits. Join us and become part of a great team that really does value your unique contribution, offers exciting challenges, and supports your development. Apply now to make a real difference in people's lives. #J-18808-Ljbffr