Determining software and hardware requirements to provide solutions to problems
Assessing damage and cost of repairs
Ordering replacement parts as required
Chip level Laptop and Mobile PCB Board repair
Timely and Efficient repairs of Mobile phones and electronic devices
Test the parts to ensure they work properly and use diagnostic tools to assess computer systems
Analyze information and recommend appropriate hardware to users.
Service on site and in store upgrade and maintain
Downloading and installing appropriate software operating systems anti-virus and drivers
Products associated paperwork and documentation
Attend and assist the company's' customers with their computer support needs in a timely and professional manner
To build a strong relationship between the company its customer and staff and to build overall goodwill
Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.
Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.
Ensure when new stock arrives that it is of correct model design and quantity.
Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.
Troubleshooting and performing diagnostics to repair mobile phones and computers.
Deal with store level enquiries and complaints and monitor customer service.
Check that all the products you sell are well displayed.
Ensure that promotional plans are properly communicated to customers in the aim of soft selling.
Suggest methods for improving the client base and expanding the business.
Maintaining health and safety standards and procedures.
Number of Vacancies: 4
Primary work location: Nelson
Employment Type: Full-Time Permanent
Minimum 30 hours per week as per roster
Pay rate: $30.00 - $32.00 p/h