E-Commerce & Digital Manager

Details of the offer

Marketing Communications (Marketing & Communications)Full timeWith 12 stores in NZ and a strong online presence, 3 Wise Men is an iconic brand within men's clothing in NZ. Featuring a selection of well-priced and fashionable products - ranging from shirts, suits, footwear, knitwear, trousers/shorts, blazers and accessories - this is a brand kiwi men know about.About the Company:3 Wise Men was established in 2004 by three friends who wanted to provide quality shirts at affordable prices. They noticed a gap in the market for stylish yet reasonably priced clothing for men in New Zealand.About the Role:You'll be reporting into the super experienced and passionate GM, managing 2 direct reports (Marketing Coordinator and Customer Coordinator), and working closely with the Head of Retail and Stock Planners.This role is responsible for growing the performance of ecommerce channels and digital marketing with the support of digital and marketing agencies, with full P&L responsibility for the channel.This is both a strategic role and at times a hands-on role, tasked to:create and deliver the annual ecommerce promotional calendarmanage new product launches online across all e-commerce channels (NZ, Australia & Marketplaces)develop and maintain a strategically aligned digital roadmapmanage and maintain the digital infrastructure of the business (including e-commerce, marketing & business systems)develop and maintain the customer acquisition strategymanage content planning/creationlead the digital agency partnershipsunderstand and act on opportunities for sales and net margin growthlead the retail/digital marketing and customer service team, responsible for the day-to-day operations of the website, content creation, photoshoots, and customer service (email, website, live chat & 0800 enquiries).About You:You will be a passionate digital e-commerce specialist with leadership experience, open to sector experience (retail or FMCG).You will thrive in a smaller business where you are a strategic decision-maker, who isn't afraid of getting into the details.You will have proven success in the growth of a retail business with strong analytical skills and commercial acumen, coupled with a natural passion for creativity and fashion.Ideally, you will have experience using Magento and familiarity with email marketing platforms such as Dotdigital or Klaviyo.You will be comfortable managing technology and digital agencies for website development, paid ads & SEO.You'll have a passion for innovation and an interest in global trends in the retail space.You'll bring excellent communication skills to collaborate internally and externally.We are looking for an autonomous, resilient self-starter, a practical thinker who displays initiative, and is a fantastic coach/mentor to their team.Apply Now!To find out more, please get in touch with Suzie Gates on 0221599311 for a confidential chat.To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.At the appropriate stage, we will request your references; please do not include them on your CV when applying.
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