E-Commerce & Digital Manager

Details of the offer

Marketing Communications (Marketing & Communications)With 12 stores in NZ and a strong online presence, 3 Wise Men is an iconic brand within men's clothing in NZ. Featuring a selection of well-priced and fashionable products - ranging from shirts, suits, footwear, knitwear, trousers/shorts, blazers and accessories - this is a brand kiwi men know about.About the Company:3 Wise Men is an iconic brand within men's clothing in NZ. We provide great quality gear at great prices - all with just the right amount of fashion.About the Role:You'll be reporting into the super experienced and passionate GM, managing 2 direct reports (Marketing Coordinator and Customer Coordinator), working closely with the Head of Retail and Stock Planners.This role is responsible for growing the performance of ecommerce channels and digital marketing with the support of digital and marketing agencies, with full P&L responsibility for the channel.This is both a strategic role and at times hands-on, tasked to:create and deliver the annual ecommerce promotional calendarmanage new product launches online across all e-commerce channels (NZ, Australia & Marketplaces)develop and maintain a strategically aligned digital roadmapmanage and maintain the digital infrastructure of the business (including e-commerce, marketing & business systems)develop and maintain the customer acquisition strategymanage content planning/creationlead the digital agency partnershipsunderstand and act on opportunities for sales and net margin growthlead the retail/digital marketing and customer service team, responsible for the day-to-day operations of the website, content creation, photoshoots, and customer service (email, website, live chat & 0800 enquiries and administration).About You:You will be a passionate digital e-commerce specialist with leadership experience, open to sector experience in retail or FMCG.You will thrive in a smaller business where you are a strategic decision maker, who isn't afraid of getting into the detail.You will have proven success in the growth of a retail business with strong analytical skills and commercial acumen, coupled with a passion for creativity and fashion.Experience using Magento and familiarity with email marketing platforms such as Dotdigital or Klaviyo are ideal.You will be comfortable managing technology and digital agencies handling website development, paid ads & SEO.You'll have a passion for innovation and an interest in global trends in the retail space.You'll bring excellent communication skills to collaborate across all areas of the business and with external partners.We are looking for an autonomous, resilient self-starter, a practical thinker who displays initiative, and is a fantastic coach/mentor to their team.Apply Now!To find out more, please get in touch with Suzie Gates on 0221599311 for a confidential chat.To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.At the appropriate stage, we will request your references; please do not include them on your CV when applying.At Tribe, we bring our whole selves to work, encourage inclusion in every interaction, and celebrate all points of view.
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