Duty Manager - Part Time

Bar & Beverage Staff (Hospitality & Tourism)Rydges Formosa Golf Resort is looking for self-motivated and experienced individuals for the position of Duty Manager, who are required to work autonomously on their shift, overseeing the resort operations.Particular emphasis will be on assisting the Front Office Manager with the operations of Reception.Key Responsibilities:Anticipate and exceed guest needs and desires immediately as they occur throughout your shiftEnsure all Liquor Licensing Laws are observed and complied with by all staff for the resorts Liquor Licensing Regulation requirementsBe totally conversant with regard to all aspects of the resorts computer system. Experience with Opera would be an advantageResponding to all guest comments and complaints with professionalism, tact, diplomacy, urgency and a genuine sense of caring at all timesMaintaining the established Rydges standard of service throughout the resortMaintaining consistent lines of communication with other staff on dutyProviding assistance to other departments or outlets as and when requiredStrong focus on cleaning and maintaining a high standard of cleanliness in all public areas.Resort security. Ensuring the safety of guests at the resort.Our People:At Rydges Formosa Golf Resort we are genuine and generous, always empathising and treating others as they expect to be treated. We also show great respect for other peoples' cultures, values and customs, acting with integrity, fairness and honesty.You will be expected to embrace change and show flexibility, enjoy your work, take ownership and use initiative to solve problems, provide exceptional service with enthusiasm, confidently take on challenges to deliver excellence and moreover enjoy celebrating everyone's contribution and success.Ultimately we require candidates who will be an integral part of our team, and who are able to work independently, with a great customer service focus and sound attention to detail.Minimum Requirements:Applicants for this position should have previous experience in a similar position along with NZ residency or a valid NZ work visa.
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