Rendezvous Hotel Heritage Queenstown, 91 Fernhill Road, Queenstown, Otago, New Zealand Req #13339Monday, 2 December 2024We're looking for a people guru; think Gandhi meets Oprah. Just kidding, we know you're so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you!As Duty Manager, you're pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life… your team of go-getters included.You stand out from the herd as a natural-born leader. You listen and learn (your middle name is Empathy). You embrace the 'big picture' but don't skimp on the finer details to keep Front (and back) of House humming.We recognise and celebrate your uniqueness and promise to give more back. You see, we're not looking for a short-term relationship, although every day will feel new and exciting with limitless possibilities.Are you ready to dive in and find more? You deserve it.Responsibilities:Understanding and exceeding guest expectations.Leading and motivating a team.Ensuring smooth operations in Front and Back of House.Acting as a peacemaker and problem-solver.About TFE Hotels:Life at TFE is brimming with possibility. We're the only international hotel group headquartered in Sydney, and we're looking for passionate people ready to dive in and move with us. Today, we have seven brands, with 69 hotels, in six countries… and we're not stopping there, with 20 new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you're authentic, flexible and talented, you'll find more than you expected, and we'll support you every step of the way.
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