Location: 45 Marine Parade, Napier South, Napier 4110
Employment Type: Full-Time Permanent position
Hours of Work: Guaranteed 40 hours per week, on a rotating roster, including weekends.
Dates: Starting Mid-October
Wage Rate: $27 - $28 per hour depending on experience.
Explore: Scenic Hotel Group
The Duty Manager role offers variety and is vital in ensuring the smooth and effective running of our Front Office department. This position requires a can-do attitude, great people skills, and the ability to work within a diverse team.
Key Tasks & Responsibilities:
Provide leadership in the Front Office department, including the supervision and oversight of Front Office shifts.
Meeting and greeting guests, and managing guest reservations.
Responding to guest enquiries.
Oversight of security of the hotel property, and reporting any incidents or concerns to Management.
Ensuring the requirements under the Sale & Supply of Alcohol Act and Scenic Hotel Group's host responsibilities are being met by all team members.
Preferred Skills and Experience:
2-3 years of relevant Front Office experience in a hotel environment.
An LCQ qualification, and a current Managers Certificate.
A current First Aid certificate.
A full NZ Drivers licence.
Flexible in availability
Ability to resolve guest complaints professionally.
Strong interpersonal and communication skills.
Why Choose Scenic Hotel Group?
We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.
We Do IT: Now, Right, Together, and Sustainably
Now: We act fast "Now" for exceptional guest experiences.
Right: We get it "Right" from the start, with ongoing training to elevate our service quality.
Together: We grow "Together" in a team that boosts our work and guest experiences.
Sustainably: We're fully committed to "Sustainability" driving a positive impact for our planet.
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!
For more opportunities within our group, visit: Scenic Hotel Group Careers Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
Do you hold a current New Zealand General Managers certificate?
How much notice are you required to give your current employer?
What is your expected pay rate?
Are you available to work a rotating roster including weekends?
Are you currently living/based in Napier?
Scenic Hotel Group is committed to providing quality, comfortable accommodation that represents excellent value for travellers from around New Zealand and the world. We extend genuine friendly Kiwi hospitality to every guest who comes through our doors. Scenic Hotel Group prides itself on remaining 100% New Zealand owned and operated. Our philosophy includes supporting New Zealand businesses and the environment. With a myriad of accommodation options, stretching from Paihia in the far north, to Queenstown in the deep south, and the South Pacific in Niue, we are located in New Zealand's favourite holiday locations and main gateway cities across the country.
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