Duty Manager

Details of the offer

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We're seeking individuals with a vibrant and engaging personality, a genuine passion for connecting with guests, and a knack for making them feel right at home. Punctuality, quick thinking, and a dedication to go above and beyond for guest satisfaction are qualities that define you. Your excellent communication skills are your secret weapon in providing top-notch service.

About Us:
Millennium Hotels and Resorts stands as a prominent player in New Zealand's hospitality landscape. As part of our expanding global network, we're renowned for crafting lasting memories from the moment our guests step through our doors, Kingsgate Hotel, Paihia is no exception.

Your Role:
As a vital part of our team, you will contribute to the seamless and efficient daily operations of our Front Desk. Your responsibilities encompass attending to guest inquiries, reservations, and housekeeping requests. Upholding our guest service standards is paramount. Your adept problem-solving skills and composed demeanor in high-pressure situations will set you apart.

What We Offer:
Joining our team opens the door to an array of opportunities, including:
Career development and training opportunities
Discounted hotel rates both nationwide and internationally
Meals on duty
We will look after you, with a minimum of 30 hours per week.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.

Requirements:
While a minimum of 1 year's prior experience in a hotel reception is a requirement, it's your exceptional qualities that hold the greatest importance for us. Familiarity with Clarity is advantageous but not mandatory. Holding LCQ, GM, and First Aid Certificates is a definite advantage. Your flexibility to work weekdays, weekends, and evening shifts is crucial for success in this role.

Your Next Step:
If you're ready to elevate your career within a sophisticated and welcoming environment, we invite you to apply. Join us in continuing our exceptional guest experiences at Kingsgate Hotel, Paihia.

Apply today!
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Nominal Salary: To be agreed

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