Located in the beautiful Mackenzie Country, a region showcasing Mount Cook / Aoraki and Lake Tekapo, Distance Co is the newest holiday house management company providing premium holiday accommodation and experiences to clients from all over the world.
We have 30+ listings in the Lake Tekapo area, and we also provide clients with pre-ordered breakfast.Qualifications & ExperienceHolding a level 7 or above certification in Hospitality/Tourism Management or a minimum of 3 years' experience in a tourism and/or accommodations management role.Flexibility to work rotating shifts on workdays, weekends, and nights.Experience in the customer service industry would be an advantage.Tasks & ResponsibilitiesManaging reservations through our Channel Management System and helping to boost sales.Directing and supervising the housekeeping team to complete daily tasks in a quality and timely manner.Mentoring staff through service and training new staff members.Handling guest inquiries, concerns, and complaints in a courteous manner.Monitoring inventory and ordering supplies as needed.Planning and supervising breakfast orders.Maintaining accurate records and reports.Actively listening and providing sufficient solutions to ensure clients have a pleasant stay in our holiday accommodation.Providing excellent customer service to guests, ensuring their needs are met promptly and professionally.Maintaining good relationships with suppliers and owners through professional and efficient communication.Implementing and enforcing accommodation policies and ensuring compliance with health and safety regulations.Discounted rate if booking Distance Co Holiday Accommodation.Company car use in the Tekapo Area.Modern staff accommodation provided onsite at a subsidized rate.Career growth opportunities and potential company share benefits.Hourly rate of $32-$36 per hour depending on experience and skills.Guaranteed minimum of 30 hours per week, up to 50 hours per week.Work in the beautiful Canterbury region, accommodations are mainly in the Mackenzie District.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?Do you hold a current New Zealand General Manager's certificate?How many years of people management experience do you have?What's your expected annual base salary?How many years' experience do you have as a duty manager?Do you have customer service experience?How many years' experience do you have in a training & development role?Do you have professional housekeeping experience?Do you have experience in a sales role?Which of the following First Aid accreditations do you currently hold?
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