Duty Manager

Millennium Hotels and Resorts – Rotorua, North IslandFull time, Permanent10 days ago, from Millennium Hotels & Resorts NZAre you passionate about customer service and thrive in a fast-paced, guest-facing role? Whether you're a Front Desk Manager or a Guest Services professional, you have a keen eye for detail and high standards that have driven your success in hospitality so far. Hard work comes naturally to you, and you're ready for the next challenge!We are seeking an enthusiastic and experienced Duty Manager to join our team in a dynamic role at Millennium Hotel Rotorua.What we offer:Career development and training opportunitiesDiscounted hotel rates across New ZealandMeals on dutyUniform providedAbout the role:As a Duty Manager, you'll play a key role in the day-to-day operations of the Front Desk, ensuring smooth, efficient service for all our guests. You will handle guest inquiries, reservations, and housekeeping requests, and maintain the high customer service standards we are known for.You pride yourself on your excellent communication skills, staying calm under pressure, and solving problems effectively. Guest comfort and safety are your top priorities, and you are known for your attention to detail and commitment to excellence.Qualifications:Minimum 1 year of hotel front office experienceManagement or supervisory experience is an advantageLCQ, GM, and First Aid Certificates (or willingness to obtain)Details:Full-time position, 40 hours per weekMust be available for weekend and evening shiftsCompetitive pay range of $27 - $31 per hourBe part of one of New Zealand's leading hotel brandsIf you are looking to take the next step in your hospitality career in a relaxed yet sophisticated environment, apply now!
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