Duty Manager

Details of the offer

Your responsibilities will include: Working operationally at Reception assisting guests with enquiries, check-in, storage of luggage, and general information about the hotel and local area.Supervision, support, and training of Front Office team members to ensure standards and procedures are followed.Ensuring that all company and department policies and procedures are followed.Promptly handling guest complaints and feedback in a professional manner.Completion of reports, conducting shift handover, ensuring all accounting practices and processes are completed, and administration duties as required.Work closely with the Reservations, Sales, Food & Beverage, and Housekeeping teams to ensure guest expectations are met.Encourage and foster an environment of open communication across departments.Qualifications Degree in Hotel Management.Minimum 3 years of relevant experience in a similar capacity.Excellent reading, writing, and oral proficiency in the English language.Ability to speak other languages will be an advantage.Good working knowledge of MS Excel, Word, PowerPoint, and Opera Cloud.Competencies Strong leadership, interpersonal, and training skills.Good communication and customer contact skills.Results and service-oriented with an eye for details.Ability to multi-task, work well in stressful & high-pressure situations.A team player & builder.A motivator & self-starter.Well-presented and professionally groomed at all times.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

Assistant Branch Manager Retail Matamata

Mo te whai waahi About the opportunityThis is an amazing opportunity to exercise your leadership skills assisting the Retail Business Manager in the daily op...


Farmlands - Auckland

Published a month ago

Store Manager - Te Kauwhata

We have an opportunity for an energetic and passionate person to lead a small but passionate team in the fast-growing town of Te Kauwhata.PGG Wrightson is a ...


Pgg Wrightson - Auckland

Published a month ago

Bid Manager

Bid ManagerAre you looking for a role where you can contribute to our global business, while retaining and building on client relationships? This role could ...


Aon Hewitt - Auckland

Published a month ago

Transport Manager (Landside Trucking Operations)

Transport Manager (Landside Trucking Operations)Transport Manager (Landside Trucking Operations)NPDL | Auckland, Auckland | Logistics/supply chain | Mid-Seni...


The Wonderful Company Llc - Auckland

Published a month ago

Built at: 2024-12-23T00:59:01.728Z