Duty Manager - Front Office

Front Office & Guest Services (Hospitality & Tourism) Full time Add expected salary to your profile for insights You are a Front Desk Manager. Or a Guest Services Expert. Whatever your title, customer service is your passion. Your standards are high and your attention to detail is spot on - it's these things that have carried you through your career so far. You're also a hard worker, but we don't need to say that - it comes with the territory! We are on the hunt for an enthusiastic and experienced Duty Manager to join our team in a varied and exciting role at the Millennium Hotel New Plymouth. What we offer:Career development and training opportunitiesDiscounted hotel rates nationwideMeals on dutyUniformAbout the role:This is a key role in assisting the team to ensure the smooth and efficient day-to-day operations of the Front Desk, assisting guests with enquiries, reservations, and housekeeping requests and ensuring our high customer service standards are maintained.You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure. You are looking for a role where guest comfort and safety are paramount and you are respected for your high standards. You have at least a year of hotel front office experience and previous management/supervisory experience will be an advantage. You will need your LCQ, GM and First Aid Certificates or the ability to obtain them.This full-time position offers 40 hours per week and you must be available for weekend and evening shifts. We will look after you with regular shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands. $30 - $32If you're ready for the next step in your career in a relaxed and sophisticated environment, apply now. Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr