See more about the role below, including the responsibilities and skills we are looking for.
Queenstown, New Zealand
Reference: 6690713
We have an exciting opportunity for a customer service professional to be a part of our world-class and high performing team.
Proudly Awarded Oceania's Leading Hotel 2023 at the World Travel Awards.
Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride in being one of New Zealand's best places to work.
Overview
Set on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are proud to be an employer of choice within New Zealand.
We seek exceptional people like yourself who are passionate about the guest experience to come and join our five-star team!
The Role
We have an extensive range of luxury accommodation at Millbrook Resort. The role involves ensuring guests are warmly greeted and a tailored experience is delivered. We focus on being a part of a collaborative team, delivering a high-end bespoke guest experience, whether it be assisting with luggage, delivering room service, selling and promoting in-house and external activities, driving guests in our shuttle services, or providing a luxury airport service from ZQN to Millbrook Resort. The ideal candidate will be a self-starter with a strong customer focus; who is honest, responsible, capable of working independently, and has the expertise to provide five-star service, as well as hands-on support to the front office operation.
Success Profile
Passion for service delivery and the hospitality industry
Professional and immaculately presented
In-depth local knowledge and excellent communication skills
Ability to work on own initiative, as well as work as an effective team player
Must be physically fit, as the role requires manual handling
Resilient and able to respond to a variety of situations with a collaborative and flexible approach
Full clean Driver's Licence is essential, P class endorsement is desirable (we will support you to attain P class)
If you wish to work in this dynamic, challenging and busy environment and have the attributes above, we'd love to hear from you. Begin your Millbrook journey today and apply!
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