The role:
As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service. You will be professional, driven, and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products against tight deadlines. You will assist in the warehouse and may be customer-facing within the branch, serving on the trade counter and dealing with customers over the telephone, ensuring that we provide the best service and maximize sales at every opportunity. You'll naturally promote and embrace our inclusive team environment.
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays, and meet business needs. Where possible, hours and shifts will be agreed with you with plenty of notice.
Key Responsibilities: Health and safety of yourself and your vehicle
Maintenance and condition of your vehicle
Report any issues or incidents to your line manager
Comply with transport compliance law and regulations
Dealing with stock and deliveries
Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing first-class service
Assisting with general duties within the branch such as serving customers on the trade counter and telesales
Ensuring the housekeeping standards are maintained both on the trade counter and in warehousing
You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience. Knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You'll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers.
Benefits Package and Cultural Environment: Bonus
Discounts, savings, and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that encourages development
Financial education and loans
Flexible working options
A business striving to create an environment where everyone can be their true self
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
#J-18808-Ljbffr