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A bit about us…
Mitre 10 MEGA is New Zealand's number one home improvement store. Mitre 10 MEGA Petone, Porirua and Upper Hutt is a family-owned fast growing organisation striving for excellence when it comes to our customers' experience.
We put our customers first and always go above and beyond. We want to keep growing our exceptional team with more exceptional talent.
Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team. If your values align with ours then you should definitely read on!
A bit about the role
The Drive thru Supervisor role is focused on contributing to the overall success of the Company by maximising sales, profitability and quality customer service. The primary purpose is to:
Assign work to the team on a daily basis, supervising work flow, staff levels and day to day operational requirements
Support the team by delivering relevant advice and solutions to customers as required
Support the Drive Thru Manager with staff supervision responsibilities, including recruitment, coaching, training and performance management.
Maintain a safe, clean and tidy work environment
Ensure the company image is protected by maintaining excellent customer service skills
A bit about you
Reporting to the Drive Thru Manager, we are looking for someone with:
Good physical fitness with the ability to unload, carry, lift and move items
A passion for customer service excellence and the ability to manage customer expectations
Relevant product knowledge to assist our Trade and DIY customers
Strong relationship management skills are vital to creating and maintaining a professional and friendly working environment
Leadership/supervisory experience, with the ability to energise the team to excel and give their best
Forklift licence is preferred, but a willingness to upskill and get your forklift endorsement is a must
This will be a busy role, and no two days will be the same. You will need to be adaptable, customer obsessed, collaborative, positive and passionate about maintaining a safe working environment.
Mitre 10 MEGA is an alcohol and drug free workplace and successful applicants will be required to successfully undergo pre-employment testing.
If after reading this, you feel you have the values and attributes that we are looking for, you feel a career at Mitre 10 MEGA Petone would be a good fit for you and would enjoy being able to take advantage of our great staff buying privileges then please click apply!
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