Sales - Outbound (Call Centre & Customer Service) Full time Base +Kiwisaver +Incentives+ Discounted Insurances As a Personal Lines Broker, you will have the opportunity to make a positive impact on clients' lives by providing them with the insurance solutions they need to safeguard their valuable personal assets.
Located in Whangarei, you will be part of a close-knit team that values collaboration and teamwork.
Together, we strive to exceed client expectations and build long-lasting relationships.If you possess excellent communication skills and have a genuine passion for providing exceptional customer service, we have an attractive package waiting for the right team player like you.
While previous experience in the insurance industry is a plus, it is not necessary as we provide comprehensive training.
If you have excellent communication skills and a passion for customer service, we offer an attractive package for the right team player.A Certificate in Financial Services (NZQA Level 5) is required for this role, however, we understand that not all candidates may already possess this qualification.
We are committed to supporting the professional development of our team members, and as such, for the right candidate, we offer a study support program where we will cover the costs and provide the necessary support for you to obtain your NZQA Level 5 qualification in Financial Services.
So, if you have the drive and motivation to excel in this role but do not currently hold the required qualification, don't worry - we've got you covered.Key Accountabilities:Build knowledge and understanding of our clients' domestic insurance needs to provide tailored advice Deliver expert domestic insurance advice and products to our clientsService renewals, new business, alterations and endorsementsManage and resolve client enquiries (cover queries, policy amendments) Partner with the claims team to manage the claims process Provide clients with timely and accurate updates on domestic insurance claimsDevelop and maintain strong client relationships to ensure trust and brand loyalty exists Skills and Experience:The ability to build and maintain enduring relationships with clients and team members Working knowledge of Microsoft OfficeExcellent organisational skills and the ability to work under pressureProven experience either working in a corporate environment in broking or claims or a similar role is advantageousCertificate in Financial Services (NZQA Level 5)About us:At Gallagher, we've been helping to protect what's important to people and businesses for more than 95 years.
Gallagher is the world's third largest insurance brokerage and risk management companies, with a global network of brokers in over 130 countries.
We make success happen.
We are stronger as one team and together we continually strive to make a difference, whether it's for our clients, our colleagues or our communities.
Our shared values are core to our culture and are reflected in everything we do, as set out in The Gallagher Way.Comprehensive reward and recognition programmeLife insurance benefit (T&Cs apply)Discounted personal insuranceYearly wellness contributionWe support you to develop your skills with excellent learning and development opportunities within a friendly team environment.
We are committed to helping our people grow and succeed with us.
By investing in learning and development at every level, we nurture the professional growth of our people at each step of their career path.
We were recognised for our continuing commitment to our people with an 'Employer of Choice' award in 2023 HRD Awards New Zealand.
How to apply:Join our professional and close-knit team and experience the best of both worlds - the scale and multi-national reach of the US-based Gallagher group of companies, combined with a kiwi feel.
If this opportunity resonates with you, click the "quick apply" button above to submit your application.
For more information, feel free to reach out to our friendly recruitment team via email at ****** .Please note only candidates who have the right to work in New Zealand will be considered.
Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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