IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
Have meaningful impact as a Digital Product Owner Lead - Claims.
Join the largest general insurance group in Aotearoa New Zealand and Australia.
Shape the Future as Our Digital Product Owner Lead!
Join us on an exciting journey of transformation as our Digital Product Owner Lead for our Digital Claims experience and be part of a new and dynamic team that's redefining digital experiences in New Zealand.
This isn't just another job—it's an opportunity to be at the forefront of our company's evolution. We're on a mission to reimagine how our brands stand out in the digital landscape. With our digital and data teams at the core of this transformation, you'll have the creative freedom to lead initiatives that make a significant impact on our customers, driving seamless, low-effort experiences that truly set us apart.
As the Digital Product Owner Lead, you will define and manage your squad's backlog, ensuring they align with strategic objectives. Collaborating with the claims team you'll help us reimagine how our claims experience shows up in our digital assets across Apps and Web to ensure our customers have a great digital experience.
Leading agile practices, you'll foster a culture of continuous improvement, helping your squad grow in agile maturity and high-performance delivery. You will work closely with stakeholders to understand business requirements, manage interdependencies, and ensure seamless collaboration across squads and portfolios. Providing regular updates on progress, risks, and spend against cost/benefits, you'll ensure transparency using tools like SharePoint, JIRA, and Confluence.
Finally, you will oversee initiative close-out activities, including post-implementation reviews and handovers to business-as-usual operations, ensuring a smooth transition and long-term success.
This is a permanent full-time position with hybrid working conditions, available at any of our IAG offices across New Zealand, with a preference for those located in Auckland.
We're excited to engage with skilled professionals who possess the following expertise and experience:
Digital Leadership: Proven experience in digital program delivery and product ownership, with a strong understanding of Agile methodology or SCRUM certification.
Strategic Insight: Strong commercial acumen and a demonstrated ability to manage complexity, navigate ambiguity, and respond to change.
Team Excellence: Experience leading high-performance matrix teams, with exceptional influencing skills and a track record of building collaborative partnerships across various levels of the organisation.
Continuous Improvement: A passion for fostering a continuous improvement environment, with a focus on delivering key programs of work that align with agile methodologies.
This is your chance to be a part of something transformative. As our Digital Product Owner Lead, you'll play a pivotal role in our journey to redefine digital experiences in New Zealand, working with a dynamic team that's full of energy and innovation. Apply now to be part of a team that's not just keeping up with the digital age but leading it.
Applications close Tuesday, 12 November 2024 at 11:59pm.
IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
We acknowledge Tangata Whenua in Aotearoa and are committed to growing Maori prosperity and well-being in Aotearoa through He Rautaki Maori (IAG's Maori Strategy).
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we're ready for you.
All this shows up in what we offer:
Boost your financial future with 4% KiwiSaver employer contribution and life insurance as standard
Up to 50% off personal insurance, including home and motor insurance
Flexibility through our MyFlex program - supporting you to live life to the full
Grow your skills and career development with the IAG Academy program
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