Southern Fresh Group | Listed 3 days ago
Despatch & Logistics Coordinator Job Type: Full time
Duration: Permanent
Company Benefits: Competitive
Description About the Company: Southern Fresh is a leading provider of specialty produce including salads, herbs, and baby vegetables. Owned by the Dunn family, Southern Fresh is an exciting and rewarding business to work for with every day bringing new challenges and possibilities. Everything we grow is handled with skill and care so that our customers receive 100% quality every time, 'quality grown within'.
Our produce is in high demand, and we are constantly growing, exploring new markets, and launching new products. The work can be rewarding and forever changing; therefore, an adaptable mindset is crucial.
About the Role: As a newly created role, the Despatch & Logistics Coordinator is responsible for managing and overseeing the supply chain operation from dispatch to customer, ensuring all orders are packed, dispatched, and delivered in full, on time, and in spec within deadlines.
This role is responsible for:
Leading and coordinating dispatch and freight teams, including truck drivers
Ensuring all products dispatched are packed and labelled to a high standard
Collaborating and communicating regularly with Sales and Production to ensure customer order fulfilment and production efficiency
Organising and coordinating all outgoing and incoming freight, including coordinating drivers and scheduling truck runs
Resolving all freight issues (e.g. late deliveries, tracking missing product, etc.) and ensuring customers are constantly updated of progress if resolving the issue
Cross-checking freight manifested against freight invoiced to ensure correct charging
Regularly identifying and implementing continuous improvement opportunities
About You:
Previous leadership experience
Sound understanding of trucking industry including driver responsibilities and obligations advantageous
Customer service experience preferred
Able to work under pressure in a fast-paced environment
Able to work in cold environment (our factory is set between 2 and 5 degrees Celsius)
Able to be flexible with hours
Excellent communication skills both verbal and written
Adaptable and open to new ideas & changes that may arise
If you are motivated and keen to work for a company with a fantastic offering who provides an inclusive and positive working environment, with a service ethic that is second to none, we want to hear from you.
Please note: Only candidates with current New Zealand working rights will be considered for this role.
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